AS A BUSY PRACTICE, WE APPRECIATE THAT THINGS COME UP. HOWEVER, WE ASK THAT YOU LET US KNOW AT LEAST 24 HOURS BEFORE YOUR APPOINTMENT IF YOU CAN NO LONGER ATTEND SO WE CAN OFFER THESE SLOTS TO OTHER PATIENTS WHO NEED TO BE SEEN BY US.

REPEATED FAILURE TO DO SO MAY RESULT IN A CHARGE BEING PUT ON YOUR ACCOUNT.

IF YOU FAIL TO TURN UP FOR YOUR APPOINTMENT WITHOUT LETTING US KNOW, IT WILL BE MARKED DOWN AS A STRIKE ON YOUR ACCOUNT. WE CURRENTLY OPERATE UNDER A 3-STRIKE RULE, ONCE THIS HAS BEEN REACHED, WE WILL REQUIRE FULL PAYMENT UPFRONT BEFORE BOOKING ANY NEW APPOINTMENTS WITH OURSELVES.